J 住宅酒店-住客评论

Guest（Business traveler） 2025-06-01
Face problem with key card, very slow response. check out take long time. not friendly reception. Won't come back again.
酒店回复：
Dear Valued Customer , We sincerely apologize for the inconvenience you experienced during your stay. We regret that our service did not meet your expectations, and we appreciate your valuable feedback. Your comments regarding the key card issue, response time, check-out process, and reception service have been noted, and we will work diligently to improve these areas.We truly value our guests and strive to provide the best experience possible. We hope to have the opportunity to welcome you again in the future and offer you a much-improved stay.Thank you for sharing your experience with us. Best regards, Mr. Weerawat B. Front Office Manager.
Guest（独自旅游） 2025-06-01
Понравился завтрак. Уборка номера и смена постельного белья ежедневно. Вежливый персонал.
酒店回复：
Dear Valued Customer ,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the breakfast and appreciated the cleanliness of the room, including the daily change of bed linen. It is also wonderful to know that our staff's courteous service made a positive impression. Your satisfaction is our highest priority. we hope to have the pleasure of welcoming you again in the near future.Best regards,Mr. Weerawat B.Front Office Manager.
Guest（家庭旅游） 2025-05-01
??????????????????????????????????????????????? ??????????????????????? ????????????????????????????.
酒店回复：
Dear Valued Customer, Thank you very much for providing great comments during your recent stay with us. Your comment will lead us to keep our service consistent with great valued to all guests. And sorry for convenience .Thanks again for your kind comment and we look forward to welcoming you back near in the future. Best regards, Weerawat B. Front Office Manager.
Guest（情侣） 2025-05-01
???????????????????? ???????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????? ??????????????????? ?????????????????????????????????????????????????? ???????????
酒店回复：
?????????????????????? ???????????????????????????????????????? ?????????????????????????????????????????????????????????????????????????? ?????????????????????????????? ???????????????????????? ????????????????????????????????????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????????? ???????????????????????????????????????????????? ???????????????????????????????????????????????????????????????? ?????????????????? ????????? ???????????????????????????
Guest（情侣） 2025-04-01
?????? ???? terminal21 ????????????????? ??????????????????????????????????????????????? ???????????????????????? ???????????????????? ?????????????????????????????????????? ?????????????????????????????????????? (?????????????????????????????) ?????????????????????????????????? ??????? 1 ???????????????????????? 18 ???? ???????????????? ???????????? 15 ???????????????????????????? ????????????????????? ???????? ?? 2 ??????????????????????????????? ??????????????????????????????????????????????????????????????????? ????????????????????? ??????????????????????????????????????????????????? ???????????????????????? front ?????? ?????????????????????????????????? ???????????????????????????????????? ?????????????????????????????????????????????????????????????? ???????????????????????????????????????????????????????? ????????????????????????????????????????
酒店回复：
Ear Valued Customer Thank you very much for providing great comments during your recent stay with us. Your comment will lead us to keep our service consistent with great valued to all guests. And sorry for convenience Thanks again for your kind comment and we look forward to welcoming you back near in the future. Best regards, Weerawat B. Front Office Manager.
Guest（Family） 2025-03-01
Good location close to 7-11 good price to stayed breakfast was okay
酒店回复：
Dear Valued Customer, Thank you for your kind words! We're delighted to hear that you enjoyed our convenient location and found great value in your stay. It's wonderful to know that our breakfast met your expectations. We truly appreciate your feedback and hope to welcome you again for another comfortable stay. Thanks again for your kind comment and we look forward to welcoming you back near in the future. Best regards, Mr. Weerawat B. Front Office Manager.
Guest（Solo traveler） 2024-12-01
Nearest mall is Terminal 21, leisure walk about 10 mins. Convenience store 7-11 is located just along a main road. If want to head to the beach mall or to Bali Hai, just book Bolt or Grab. Overall, a very good stay for me. Very helpful front office staff, bellhop, security. This is my second stay here and it won't be the last.
酒店回复：
Ear Valued Customer Thank you very much for providing great comments during your recent stay with us. Your comment will lead us to keep our service consistent with great valued to all guests. And sorry for convenience Thanks again for your kind comment and we look forward to welcoming you back near in the future. Best regards, Weerawat B. Front Office Manager.
Guest（Solo traveler） 2024-08-01
It is not a good idea to walk from the hotel to the nearby malls and supermarket. It doesnt matter if one walk fast, as it doesn't has any shady areas. Hotel is old and not too maintained. My housekeeper from the 4th floor overused all chemicals, such as pesticides, strong santiziers and air freshers during the days and nights. It is so irritated and made me cough much when i was inside my room. I can't enjoy to stay inside my rooms during my stay. No wonder their room rates are so expensive. The breakfast buffets are not tasty and poor air condition inside the restaurant. They turned the air condition off immediately when it is 10pm (their closing hour). The water pressure is ok inside my room, but the air condition is poor. I felt very terrible for the molds appears on the shower area and on the curtain. The housekeepers did not take care. I did not enjoy at all during my stay.
酒店回复：
Dear Mosmo,Thank you for taking the time to share your feedback about your recent stay with us.We are truly sorry that this stay was not up to your expectations. We are fully committed ourselves to making sure that we continue to improve our service quality and rectify our shortfall areas that you have raised to our attention. Your comments are extremely valuable to us, as they help us identify areas that require immediate attention and improvement. We apologize for the disappointments you faced, we take it seriously and steps are being taken to enhance staff training. your comments are being addressed with the concerned team. All the best,Jintana B. (Lek)Front Office Manager
Guest（Solo traveler） 2024-08-01
Hotel is located nearby the city. It takes around 20 minutes walk to the shopping mall, Terminal 21 and around 10 minutes to Lotus supermarket. It really depends on your how fast one walk. It is hard to take the baht car on the road. But they have taxis and motorcycle outside the hotel. Only the hotel Manager can communicate in English and she is nice and accommodated. However, not all her staffs and the housekeeping teams respect her orders for our requests. During my stay, i can feel that tons of different chemicals including strong santiziers, air fresher and pesticides overused during the days and nights. My stuffs and clothings are all containmated by them. Honestly, i do not like in breathing in all these toxic when i was insid the room and when i asleep. I am very sensitive and allergic to the products they use. Especially, they should understand that it has toxic and chemical reactions if everything mixed together. It was so irritated and made me cough all the time. After I bought it up to their attentions, they sprayed more inside and outside my areas. The foods from the restaurant are not tasty and the restaurant staffs has no greeting. The restaurant is big, but it has poor condition. They has noodle soup on Sunday only. When I asked for something that is not on the table. They just responsed that they don't understand. It is not a luxury hotel and it is old. I do not like to see the molds inside the shower areas. In my room, the sink fault no good, vent was broken, air condition was not cool and very dirty. The closet has very bad smell from mixed with santiziers and pesticides smell. Their room rates are too high. The only thing I like is they have a microwave provided inside your room. I did not try their swimming pools since there was so noisy from the people and kids around. I did not enjoy my stayed.
酒店回复：
Dear MosmoThank you for taking the time to share your feedback about your recent stay with us.We are truly sorry that this stay was not up to your expectations. We are fully committed ourselves to making sure that we continue to improve our service quality and rectify our shortfall areas that you have raised to our attention. Your comments are extremely valuable to us, as they help us identify areas that require immediate attention and improvement. We apologize for the disappointments you faced, we take it seriously and steps are being taken to enhance staff training. your comments are being addressed with the concerned team. All the best,Jintana B. (Lek)Front Office Manager

J 住宅酒店

客户评价 由实住客人提供的真实点评

Guest（Business traveler） 2025-06-01

Guest（独自旅游） 2025-06-01

Guest（家庭旅游） 2025-05-01

Guest（情侣） 2025-05-01

Guest（情侣） 2025-04-01

Guest（Family） 2025-03-01

Guest（Solo traveler） 2024-12-01

Guest（Solo traveler） 2024-08-01

Guest（Solo traveler） 2024-08-01

客户评价由实住客人提供的真实点评